Refund policy

At our store, we value your satisfaction and aim to make your shopping experience seamless. If you are not completely satisfied with your purchase, we’re here to help.

Returns
You can initiate a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase is required for all returns.

Non-Returnable Items
Certain items, such as personalized products, perishable goods, or hygiene-related items, are non-returnable unless they arrive damaged or defective.

Refunds
Once we receive your returned item, our team will inspect it. If approved, your refund will be processed, and the amount will be credited to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable.

Exchanges
We offer exchanges for defective or damaged items. If you need a replacement, contact us within 7 days of delivery.

Contact Us
For assistance with returns or refunds, email us at info@smarthousethings.com. We’re committed to resolving your concerns promptly.

Thank you for shopping with our store.